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Specialist Call Centre Services : Call Centre Agent Recruitment : Contact Centre Agent Recruitment : Agents : Managers : Team Leaders : Analysts : Teleworkers
Specialist Call Centre Services (SCCS) was formed in 2004 to provide professional support to Contact Centres in the field of people selection and development. In particular we wanted to provide a tailored approach to agent recruitment, which would solve two of the industry’s biggest problems, staff quality and retention.
SCCS specialise in the design and management of campaigns where a new, or existing Contact Centre, needs a lot or several people at one time.
All of the people we employ, from telephone interviewers right through to the Directors of the company, are industry experts – most have at least 10 years in the industry, some over 20! We have run and consulted small and large Call Centres ourselves, so understand the issues facing your operation. Critically we understand the skills and characteristics you need in the people who will undertake the different types of telephone roles.
Specialistccs.co.uk ~
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The Travel Learning Centre Welcomes You
Travel Learning Center Welcomes You
The first exciting steps on a journey of travel knowledge.
The Travel Learning Centre (TLC) offers you career-orientated training programmes with the necessary skills for a rewarding and successful career in the travel and tourism industry.
Our courses are of the highest standard, encapsulating the most recent developments in travel agency business, tour operations, hotel reception as well as the hospitality industry in general.
TLC provides an environment in which students can achieve peak academic performance, enabling them to find rewarding and successful positions in the work place.
The number of students in each lecture group is limited, in order to ensure that all students receive personalised attention from our qualified facilitators.
TLC is proud to offer our students who cannot attend full time lectures a chance to study from home with our on-line E-learning programme. The personalised, detailed and carefully structured E-learning courses offered are a result of 30 years experience in the travel and tourism industry.
Experience Travel … The ultimate journey of knowledge.
The-tlc.com ~
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