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Complaints MC (Management Consultancy)
Complaints Management Consultancy offers a variety of consultancy, including auditing systems to be inline with the BSI standard in complaints management needs (CMSAS: 862000), training staff to handle, investigate and respond to complaints and review, develop and audit policy and carry out independent investigation of complaints
Complaintsmc.com ~
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Ombudsman Services: Energy
An independent ombudsman service that resolves disputes from consumers about energy, communications, property and copyright licensing companies that participate in the scheme. Contains information on how to complain and how to use the service.
Energy-ombudsman.org.uk ~
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