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Systems Approach :: Root Cause Analysis
Root cause analysis has become a buzzword in organizations for trying to get to “the root” of the problem. People sometimes forget the fact that problem solving in their organization will always align with the principles of the scientific method. These were the same principles in the quality movement of the ‘70s and ‘80s, the reengineered business processes of the ‘90s and the recent push to a six-sigma reliability approach.
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